Configuring useful GPS alerts, diagnosing an offline tracker, and reviewing reliable statistics are essential tasks in any tracking operation. This ALTAGAMA GPS update adds controls for limiting alert emails, contextual help for offline devices, diagnostic tools, support for Suntech 900 series trackers, and clearer administration of devices, users, invoices, and subscriptions.
The result is a more understandable platform for operations teams and better information for integrators who need to configure or investigate a GPS device.
Daily limits for GPS alert emails
ALTAGAMA GPS alerts can notify users about relevant events detected from the location, status, or data transmitted by a compatible device. When an operation manages many trackers, a recurring event can produce more emails than the team needs.
Users can now define a maximum number of alert emails per day. The limit can be applied globally and adjusted for an individual device. A company can therefore set a general policy while treating a high-priority tracker or one with different behavior separately.
- Reduce inbox overload without disabling the alert entirely.
- Help the team focus on the most relevant notifications.
- Adapt email volume for different vehicles, people, or assets.
The limit controls email delivery; it does not correct the cause of a recurring event. If a device produces unexpected alerts, review its configuration, alert conditions, and the quality of the received data.
Help for diagnosing offline GPS devices
A device appears offline when ALTAGAMA GPS has not received new communication within the expected period. Possible causes include power, coverage, mobile data service, configuration, installation, network availability, or the condition of the tracker itself.
The device marker on the map now includes contextual help for investigating the situation. Users can recognize that the tracker is offline and open suggested checks from the place where they see the problem instead of guessing where to begin.
Integrators and other authorized personnel also gained a diagnostic option for viewing information sent by a device. This evidence helps distinguish between a tracker that is not communicating, one that is sending an unexpected format, and one whose configuration needs attention. Diagnostic data may contain device or operational information and should only be accessed and shared with authorized personnel.
Default commands visible in device settings
Default commands available for a tracker are now shown in its device settings. This makes supported instructions easier to find and helps technicians identify which actions are available for the configured model without rebuilding the command each time.
A command may request information or modify a manufacturer-supported function. Before sending one, verify the model, protocol, communication channel, and expected effect. A command being visible in ALTAGAMA GPS does not replace the device documentation or guarantee that a unit with a different configuration can execute it.
Support for Suntech 900 series trackers
ALTAGAMA GPS added support for the protocol used by Suntech 900 series devices. This compatibility expands the hardware options that can connect to the platform and transmit positions and other data supported by each model.
A company that already operates these trackers can centralize them in ALTAGAMA GPS alongside other compatible devices. For a new installation, the integrator can evaluate the model according to the asset type, available coverage, and the functions the customer needs to monitor.
More reliable and readable GPS statistics
This release also corrected three aspects of statistics: time zone application, duplicate values in speed analysis, and chart width. These fixes help users interpret periods in the applicable time zone, avoid repeated speed results, and view charts that make better use of the available space.
In a real review, a manager can select a vehicle and period, compare its speed and activity, and use a clearer chart to analyze behavior. Results depend on the frequency and quality of the data transmitted by the device.
Clearer administration of devices, users, and payments
The device editing screen was reorganized so its options are easier to locate. The information area now also displays the creation date and time for devices and users, which helps administrators determine when a tracker or account joined the operation.
Administrative areas gained status filters for invoices and subscriptions. Teams can separate records that require attention from those in another state. Invoices associated with activation codes can also be transferred between users when the applicable process and permissions allow it.
The ALTAGAMA GPS presentation on iOS received custom icons so the application is easier to recognize when accessed from a compatible device.
Real-world application
Consider a company receiving too many emails from a vehicle that repeatedly enters and leaves a configured condition. The administrator can limit daily emails for that device and then investigate the cause. If the tracker stops communicating, a technician can open the help from its marker, check installation and connectivity, and, with the correct permissions, inspect diagnostic data.
After communication returns, the manager can review statistics with the correct time zone and without duplicate speed values. If the company adds Suntech 900 series equipment, it can manage those trackers in the same platform and use supported commands shown in their settings.
Technical summary for users and integrators
- Daily alert email limits configurable globally and per device.
- Contextual troubleshooting help for offline trackers from the map marker.
- Device data diagnostics available to authorized users.
- Default commands displayed in device settings.
- Protocol support for Suntech 900 series GPS trackers.
- Corrections for time zones, duplicate speed values, and chart width in statistics.
- Reorganized device editing and visible creation dates for devices and users.
- Status filters for invoices and subscriptions, plus authorized transfer of invoices associated with activation codes.
With these functions, ALTAGAMA GPS helps customers monitor vehicles, people, and assets, manage compatible GPS trackers, and turn their data into useful alerts and statistics. Explore ALTAGAMA GPS plans and features to review the capabilities currently available.